Shipping Guidelines

We currently ship within the EU and the UK. For international shipping outside these regions, please get in touch with us to discuss the available options as import duties might apply.

Shipping Guidelines:

Spain: 3 to 5 days €15 -€20

United Kingdom: 5 to 10 days €15 to €35

We work with various transport companies, and a tracking number will be provided with your order.

Customs duties and taxes

Orders outside the EU
Except for the UK, for orders shipped outside the EU, the customer pays any import duties, customs fees or taxes charged by the destination country. These are not included in the product price or shipping cost.

Orders shipped from the UK to Spain
The customer pays any import duties, taxes or customs fees charged on delivery. If you would like an estimate before you buy, please contact us.

Orders shipped to the UK
Prices are final and include all taxes.

Returns Protocol

For initiating the return of product(s), we kindly request adherence to the subsequent steps:
- Requests for returns must be submitted within 14 days of the delivery date.
- Kindly forward an email to info@craftersoftoday.com, providing your order number, first and last name, details of the item(s) to be returned, along with the reason for return.
- Objects must retain their original, unused condition, inclusive of all attached tags and packaging.
-We advise returning any objects back to us using a trackable service. The items being returned are the sole responsibility of the sender until they are received in to our warehouse.
- Crafters of Today reserves the right to withhold refunds if the returned product displays signs of damage, use, or if the return request exceeds the stipulated 14-day period. The responsibility for shipping expenses rests with the customer.

Customer Service is at the customer’s disposal to answer any questions regarding shipping costs on info@craftersoftoday.com