Returns Protocol

For initiating the return of product(s), we kindly request adherence to the subsequent steps:

- Requests for returns must be submitted within 14 days of the delivery date.
- Kindly forward an email to info@craftersoftoday.com, providing your order number, first and last name, details of the item(s) to be returned, along with the reason for return.
- Objects must retain their original, unused condition, inclusive of all attached tags and packaging.
-We advise returning any objects back to us using a trackable service. The items being returned are the sole responsibility of the sender until they are received in to our warehouse.
- Crafters of Today reserves the right to withhold refunds if the returned product displays signs of damage, use, or if the return request exceeds the stipulated 14-day period. The responsibility for shipping expenses rests with the customer.

Customer Service is at the customer’s disposal to answer any questions regarding shipping costs on info@craftersoftoday.com